Frequently Asked Questions at First-Class-Flight.com.
We collected the most asked questions of our customers and answered them on this page. If you have a question that is not addressed or responded to your satisfaction, kindly feel free to contact us.
We are the intermediate between you and the huge service network in the flight industry.
You may book up to 12 months in advance.
Our clients range from personal assistants, secretaries, travel and concierge agencies, HNVIs to luxury travelers.
- Name changes are not permitted.
- Date changes are based on availability and carry a penalty of up to 200 USD.
- After a trip begun only time and date can be changed.
- Route changes are only permited before the trip has begun and only available in the same IATA zone.
- Issued tickets are non refundable.
- Tickets can be changed up to 12 month from the date of issue.
Please fill out our free quotation form. After you submitted your request we will send you a quotation via e-mail.
Our reply proficiency rate is 95%, with most of our incoming requests replied to within two hours, leaving about only five percent of all incoming requests answered within 24 hours.
With the receiving of your free quotation request we will match you with one of our partners who has the best deal for you available.
You will book your ticket through our trusted partner.
Customers who have been using us several times can contact us directly by mail and receive their quote by mentioning departure, destination and date/time.
For travel agencies and corporate clients, we develop customized solutions. Just contact us for more information.
First-Class-Flight.com is a site where once you enter your preferred departure as well as destination, our team finds the best offer for you and sends you the suggestion.
This service is completely free of charge.
If the offer we make you suits your needs our partner will do the booking for you.
We keep our expenses low and have access to better deals than your travel agent through our network. Our network has millions of frequent flyer miles available.
Anyone who wishes to fly first class or business class.
The quotation for a first class or business class flight you will get for free. If the offer fits your need you will be refered to our partner.
At our partner you may pay via credit card.
Also accepted are payments via Moneybookers system.
(This is a leading international online payment system and electronic money issuer authorized under UK and EU law and regulated by the Financial Services Authority (FSA) in the UK.)
If you want to use another kind of payment please contact us.
Special offer of a 10% guaranteed discount for holders of Barclays MasterCard World Signia and a 6%-10% discount for Raiffeisenbankcard holders are available.
In case that you have special wishes just use the “Message-Field” in our quote request form and we will respond to it as soon as possible.
We will find the best offers, perfectly tailored to your needs.